We all deal with a host of complex systems at
home and at work - from computers to cars, consumer
products to business procedures - and the need
for accurate and accessible documentation to explain
them has never been greater. Thus the need for
the professional communicator has never been greater.
“Communication is an essential ingredient
for the success and quality of any product, service
or business”. It involves scientific or
technical knowledge of the subject, comprehension
of how the subject can be used safely and efficiently,
and an understanding of how we communicate.
Professionals communicators are highly skilled
people, experienced and trained in preparing the
instructional material in every day use that we
often take for granted. Indeed, some of the most
successful technical documentation is that which
allows a person to use the subject almost intuitively.
The results of their work are all around you:
User guides
Manuals
Online information
The internet
Product design.
They are committed to
quality and professionalism in communications
and include
