To implement changes and stay resilient in the face of advancement, we offer a focused approach to our Application Management Services.
The expansion of your organization often leads to a more intricate and demanding application environment. Studies indicate that nearly 65% of IT spending is allocated to maintaining and managing existing technology, leaving limited room for innovation and growth.
But the question is, is it spent wisely?
With our application management services, you can ensure that every dollar is invested effectively, optimizing performance, reducing costs, and driving innovation within your existing application portfolio.
Application Optimization
At SGS Technologie, we begin with diagnosing, and resolving issues within the existing software application. Then, as part of application enhancements, our experts add new features and functionalities aimed at increasing efficiency, performance, user experience, and adaptability to changing business needs.
Change Management and Training Services
With new features and functionalities in place, we deliver a comprehensive change management plan that includes full test coverage, detailed risk analysis, and a structured post-launch review. To ensure a smooth transition, we go through a complete evaluation and targeted training services for end users. Additionally, we work closely with your IT team, guiding them through the management of updated applications via step-by-step documentation and interactive workshops. This collaborative approach ensures that everyone is aligned, confident in using the new functional extensions, and equipped to operate them productively and efficiently.
Application Troubleshooting
Is your application stopped working, showing errors, loading slowly, or showing other problems? We’ll help you with that. Our experienced developers resolve every module in your application for smooth operation.
SGS Expertise
With over 22 years of expertise in application management and IT services, we take the burden off your internal teams by monitoring and maintaining your critical software systems
Our end-to-end services include digital transformation, ERP support, information management, and seamless systems integration. Acting as an extension of your IT department, we manage performance, security, and user experience, ensuring timely updates and patches to prevent disruptions.
Beyond maintenance, we proactively recommend upgrades and integrations to keep your applications aligned with evolving business needs.
Choose your pick of Application Management services offered by SGS Technologie
- Cloud-based support
- On-premises solutions
- Standalone service
Cost-Effective Solution
In the ever-changing tech world, new challenges arise every day, and tasks need to be added to the existing software, which means infrastructure upgrade costs, paying for new software licenses, and payroll costs for hiring and training professionals. You save extensively by leveraging AMS services at SGS.
24/7/365 Support
With the expert team of SGS Technologie handling the application needs, you can focus your resources on other areas of critical importance such as operations or marketing.
Account Manager
To smooth things over, we assign. assigns an account manager as the point of contact to ensure nothing is overlooked in terms of the optimum performance of your applications.
Peace of Mind
Make things easier. Additionally, we provide tools and services to monitor and support the entire application management lifecycle.
