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Improving Customer Experience with Salesforce

Salesforce

Salesforce is a leading CRM that can be used by companies to automate and manage their marketing, sales, and customer service functions. The platform is 100 percent cloud-based, highly customizable, and provides a flexible integration architecture that enables integration with other web platforms, ERP systems, financial systems, HR systems, databases, and legacy systems along with data.  But the biggest underlying advantage of Salesforce is that it helps all departments of a company or agency connect with customers through a single channel.

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