As we all have know, Microsoft and Dropbox have been the tech industry rivals for quite some time now. Many reports see it as a partnership to collaborate and work jointly against their mutual enemy, Google. Supposedly Dropbox houses 35 billion Office files that are used by 80,000 companies worldwide. Wes Miller, the Directions on Microsoft analyst says, This partnership gives both something to walk away with and in the end, customers of both win out”.

Do you travel a lot and capture photos from your mobile camera? Do you party hard and are the images you capture at the pub are always blurred? Are the wedding pictures that you took on your phone not of great quality? In the current scenario even though many folks are going for DSLR cameras many are still purchasing phones with better camera quality and with high mega pixel.

In addition to these, there are six laws of Customer Experience just like the laws of Physics.

Customer Experience (CX) is the product of an interaction between an organization and a customer over the duration of their relationship. A good customer experience

means that the individual’s experience during all points of contact matches with the individual’s expectations throughout the customer’s and the organization’s journe

Artificial Intelligence and Chatbots are getting more involved in our daily lives than what is acknowledged. Facebook along with Standford University researchers have developed Woebot that offers interactive cognitive behavioral therapy. The campaign was led by Andrew Neg; a prominent figure who previously led efforts to develop and apply the latest AI technologies at Google.

We at SGS are celebrating today! It has been over 14 years since our beginning and SGS Technologie LLC has a lot of clients to thank for its tremendous success. Hence, which other day is best suited for it than the nationally celebrated Thanksgiving Day?