Job Summary: The Director of Program Management is responsible for overseeing the successful delivery of multiple programs that align with the strategic goals of the organization. This role involves managing program managers, coordinating across departments, and ensuring that programs are completed on time, within budget, and to the required quality standards. The Director of Program Management plays a key role in strategic planning, resource allocation, and stakeholder communication.

Key Responsibilities:

Leadership and Strategy:

• Develop and implement program management strategies that align with organizational goals.

• Provide leadership and direction to program managers and project teams.

• Foster a culture of continuous improvement and excellence in program management.

• Participate in recruiting, training, and professional development programs.

Program Oversight:

• Oversee the planning, execution, and delivery of multiple programs.

• Ensure that all programs are delivered on time, within scope, and within budget.

• Monitor program performance and implement necessary corrective actions.

Resource Management:

• Allocate resources efficiently across programs to maximize productivity.

• Manage program budgets, ensuring optimal use of financial resources.

• Coordinate with HR for staffing needs and manage team development.

Stakeholder Communication:

• Act as the primary point of contact for program-related communication.

• Present program updates to senior management and other stakeholders.

• Build and maintain strong relationships with clients, partners, and other external stakeholders.

Risk Management:

• Identify and mitigate program risks.

• Develop contingency plans to address potential issues.

• Ensure compliance with relevant regulations and standards.

Performance Measurement:

• Establish and track key performance indicators (KPIs) for program success.

• Conduct regular program reviews and audits.

• Report program status, issues, and successes to senior leadership.

Business Development and Account Management:

• Foster positive client relationships to help identify new business opportunities within the Federal space.

• Develop customer relationships with executives and senior agency leadership.

• Lead capture and business development efforts within the agency.

• Leverage existing relationships to identify areas for growth and prospective partners.

• Participate in the preparation and review of technical and cost proposals.

• Network and identify new channels for exposure of the company to prospective clients.

Preferred Qualifications:

• Bachelor’s degree.

• 7+ years of agile IT program management experience.

• Experience with enterprise-level program management software.

• Prior experience with government agencies.

• Certifications such as PMP, PgMP, or similar.

• Proven track record of growing business at government agencies, specifically in an “other than small” environment.

• Proven track record of identifying new business, either on contract or as a new opportunity, and leading capture on this work.

• Proven track record of leading enterprise-scale, complex technology projects successfully using Agile methodology.

• Previous people leadership and management skills, including direct experience leading, managing, and mentoring teams of analysts and developers.

• Experience with agile software modernization efforts.

• Successful track record of delivering programs on scope, on time, on budget, on quality, and on benefit.

• Demonstrated ability to manage the details of programs/projects to drive them to fruition.

• Excellent communication, collaboration, team building, and relationship management skills.

• Ability to communicate with business partners, senior executives, and strategic partners.

• Capable of gaining support for initiatives through influence and use of business rationale.

• Proven ability to make and implement tough decisions.