Software for Telecommunication

Introduction

Telecommunication is an umbrella term for any type of communication that happens over a distance. It could include mediums such as radio, telephone, television, wireless networks, and computers. Telecommunication in fact involves several instruments such as mobile phones, TV sets, cables, satellites, and even switches, among others.  Actually, the internet or the web is the biggest form of telecommunication today. But the core factor is that suitable software is required to manage and implement efficient functioning of all these devices. A comparison can be made between human body parts and the brain. Body parts resemble the devices along with other instruments, while the brain does the role of software, which is to efficiently pass instructions in time. Hence, the telecommunication industry needs software application development services.

Types of Telecommunication Software

Multiple types of software applications can be developed for different areas in the telecommunication industry.  These could include custom software solutions that are installed in end-user devices and software that is necessary to drive the function of entire networks. Software apps can also be used to drive wireless devices as well as those used to drive fiber optic and copper wire networks. The most common types of software that can be developed for telecommunications include but will not be   limited to,
 

Operations Support Systems

Business Support Systems

VOIP based services such as

  • Server-side applications
  • Customized SIP-clients.

Billing Systems

Monitoring-

  • Network resources inventory.
  • Performance management.
  • Fault management.
  • Trouble ticketing.
  • Fraud protection.

 

CRM Systems-

Customer account management: tracking order history, channel activity, promotion response and others.

  • Loyalty program management: creating tailored offers, promotions and information on services and products.
  • Customer retention: predicting customer outcome as well as increasing customer value and loyalty by using advanced analytics.

Customer Portals-

  • Profile-based and personalized.
  • Secure, powerful, and scalable.
  • Integrated with business systems, data analysis tools and social media.
  • Optimized for mobile phones and tablets.

Data Analysis and Reporting-

  • Data warehousing: aggregating data from multiple sources into a single, quick and safe database – a software development company does the design and implementation.
  • Advanced reporting and visualization: customizable reports to evaluate campaign effectiveness, predict churn and gain strategic insights for further improvements.
  • Predictive analytics: optimizing marketing strategy by analyzing customer behavior through segmentation and history.

Corporate Portals-

  • Business workflow automation.
  • Project and task management.
  • Corporate knowledge base.
  • Workforce management.
  • Procurement management.
  • Document management.

Custom Web and Mobile Applications

 

Conclusion

This post was meant to give an outline of how software development can benefit the telecommunications industry.  But for developing top-notch software, you need an experienced software development company in Florida such as SGS Technologie. We have provided custom software solutions for clients from different sectors including government agencies.  SGS is a reputed brand in Jacksonville, Tallahassee, Tampa, Frisco, and more such regions. Reach out to us for a more elaborate discussion.
 

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"articleBody" : "telephone, television, wireless networks, and computers. Telecommunication in fact involves several instruments such as mobile phones, TV sets, cables, satellites, and even switches, among others. Actually, the internet or the web is the biggest form of telecommunication today. But the core factor is that suitable software is required to manage and implement efficient functioning of all these devices. A comparison can be made between human body parts and the brain. Body parts resemble the devices along with other instruments, while the brain does the role of software, which is to efficiently pass instructions in time. Hence, the telecommunication industry needs <A href=\"https://www.sgstechnologies.net/services/software-development\">software application development </A>services.</P>\n\n<P><STRONG>Types of Telecommunication Software</STRONG></P>\n\n<P>Multiple types of software applications can be developed for different areas in the telecommunication industry. These could include custom software solutions that are installed in end-user devices and software that is necessary to drive the function of entire networks. Software apps can also be used to drive wireless devices as well as those used to drive fiber optic and copper wire networks. The most common types of software that can be developed for telecommunications include but will not be limited to,<BR/>\n </P>\n\n<TABLE class=\"MsoTableGrid\" style=\"border-collapse:collapse; border:solid windowtext 1.0pt\">\n\t<TBODY>\n\t\t<TR>\n\t\t\t<TD style=\"border:solid windowtext 1.0pt; background:#d9e2f3; width:233.75pt; padding:0cm 5.4pt 0cm 5.4pt\" valign=\"top\" width=\"312\">\n\t\t\t<P><SPAN style=\"font-size:11pt\"><SPAN style=\"line-height:115%\"><SPAN style=\"font-family:Calibri,sans-serif\"><B><SPAN lang=\"EN-US\" style=\"text-transform:uppercase\">Operations Support Systems</SPAN></B></SPAN></SPAN></SPAN></P>\n\t\t\t</TD>\n\t\t\t<TD style=\"border:solid windowtext 1.0pt; background:#d9e2f3; width:225.0pt; border-left:none; padding:0cm 5.4pt 0cm 5.4pt\" valign=\"top\" width=\"300\">\n\t\t\t<P><SPAN style=\"font-size:11pt\"><SPAN style=\"line-height:115%\"><SPAN style=\"font-family:Calibri,sans-serif\"><B><SPAN lang=\"EN-US\" style=\"text-transform:uppercase\">Business Support Systems</SPAN></B></SPAN></SPAN></SPAN></P>\n\t\t\t</TD>\n\t\t</TR>\n\t\t<TR>\n\t\t\t<TD style=\"border:solid windowtext 1.0pt; width:233.75pt; border-top:none; padding:0cm 5.4pt 0cm 5.4pt\" valign=\"top\" width=\"312\">\n\t\t\t<P><SPAN style=\"font-size:11pt\"><SPAN style=\"line-height:115%\"><SPAN style=\"font-family:Calibri,sans-serif\"><B>VOIP based services</B> such as</SPAN></SPAN></SPAN></P>\n\n\t\t\t<UL>\n\t\t\t\t<LI><SPAN style=\"font-size:11pt\"><SPAN style=\"line-height:115%\"><SPAN style=\"tab-stops:list 16.5pt\"><SPAN style=\"font-family:Calibri,sans-serif\">Server-side applications </SPAN></SPAN></SPAN></SPAN></LI>\n\t\t\t\t<LI><SPAN style=\"font-size:11pt\"><SPAN style=\"line-height:115%\"><SPAN style=\"tab-stops:list 16.5pt\"><SPAN style=\"font-family:Calibri,sans-serif\">Customized SIP-clients.</SPAN></SPAN></SPAN></SPAN></LI>\n\t\t\t</UL>\n\t\t\t</TD>\n\t\t\t<TD style=\"border-bottom:solid windowtext 1.0pt; width:225.0pt; border-top:none; border-left:none; border-right:solid windowtext 1.0pt; padding:0cm 5.4pt 0cm 5.4pt\" valign=\"top\" width=\"300\">\n\t\t\t<P><SPAN style=\"font-size:11pt\"><SPAN style=\"line-height:115%\"><SPAN style=\"font-family:Calibri,sans-serif\"><B>Billing Systems</B></SPAN></SPAN></SPAN></P>\n\t\t\t</TD>\n\t\t</TR>\n\t\t<TR>\n\t\t\t<TD rowspan=\"5\" style=\"border:solid windowtext 1.0pt; width:233.75pt; border-top:none; padding:0cm 5.4pt 0cm 5.4pt\" valign=\"top\" width=\"312\">\n\t\t\t<P><SPAN style=\"font-size:11pt\"><SPAN style=\"line-height:115%\"><SPAN style=\"font-family:Calibri,sans-serif\"><B><SPAN lang=\"EN-US\" style=\"color:black\">Monitoring-</SPAN></B></SPAN></SPAN></SPAN></P>\n\n\t\t\t<UL>\n\t\t\t\t<LI><SPAN style=\"font-size:11pt\"><SPAN style=\"color:black\"><SPAN style=\"line-height:115%\"><SPAN style=\"tab-stops:list 36.0pt\"><SPAN style=\"font-family:Calibri,sans-serif\">Network resources inventory.</SPAN></SPAN></SPAN></SPAN></SPAN></LI>\n\t\t\t\t<LI><SPAN style=\"font-size:11pt\"><SPAN style=\"color:black\"><SPAN style=\"line-height:115%\"><SPAN style=\"tab-stops:list 36.0pt\"><SPAN style=\"font-family:Calibri,sans-serif\">Performance management.</SPAN></SPAN></SPAN></SPAN></SPAN></LI>\n\t\t\t\t<LI><SPAN style=\"font-size:11pt\"><SPAN style=\"color:black\"><SPAN style=\"line-height:115%\"><SPAN style=\"tab-stops:list 36.0pt\"><SPAN style=\"font-family:Calibri,sans-serif\">Fault management.</SPAN></SPAN></SPAN></SPAN></SPAN></LI>\n\t\t\t\t<LI><SPAN style=\"font-size:11pt\"><SPAN style=\"color:black\"><SPAN style=\"line-height:115%\"><SPAN style=\"tab-stops:list 36.0pt\"><SPAN style=\"font-family:Calibri,sans-serif\">Trouble ticketing.</SPAN></SPAN></SPAN></SPAN></SPAN></LI>\n\t\t\t\t<LI><SPAN style=\"font-size:11pt\"><SPAN style=\"color:black\"><SPAN style=\"line-height:115%\"><SPAN style=\"tab-stops:list 36.0pt\"><SPAN style=\"font-family:Calibri,sans-serif\">Fraud protection.</SPAN></SPAN></SPAN></SPAN></SPAN></LI>\n\t\t\t</UL>\n\n\t\t\t<P> </P>\n\t\t\t</TD>\n\t\t\t<TD style=\"border-bottom:solid windowtext 1.0pt; width:225.0pt; border-top:none; border-left:none; border-right:solid windowtext 1.0pt; padding:0cm 5.4pt 0cm 5.4pt\" valign=\"top\" width=\"300\">\n\t\t\t<P style=\"margin-left:31px; text-indent:-18.0pt\"><SPAN style=\"font-size:11pt\"><SPAN style=\"line-height:115%\"><SPAN style=\"font-family:Calibri,sans-serif\"><B><SPAN lang=\"EN-US\" style=\"color:black\">CRM Systems- </SPAN></B></SPAN></SPAN></SPAN></P>\n\n\t\t\t<P><SPAN style=\"font-size:11pt\"><SPAN style=\"line-height:115%\"><SPAN style=\"font-family:Calibri,sans-serif\"><SPAN lang=\"EN-US\" style=\"color:black\">Customer account management: tracking order history, channel activity, promotion response and others.</SPAN></SPAN></SPAN></SPAN></P>\n\n\t\t\t<UL>\n\t\t\t\t<LI style=\"margin-bottom:8px\"><SPAN style=\"font-size:11pt\"><SPAN style=\"background:white\"><SPAN style=\"line-height:115%\"><SPAN style=\"tab-stops:list 23.3pt\"><SPAN style=\"font-family:Calibri,sans-serif\"><SPAN lang=\"EN-US\" style=\"color:black\">Loyalty program management: creating tailored offers, promotions and information on services and products.</SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></LI>\n\t\t\t\t<LI><SPAN style=\"font-size:11pt\"><SPAN style=\"background:white\"><SPAN style=\"line-height:115%\"><SPAN style=\"tab-stops:list 23.3pt\"><SPAN style=\"font-family:Calibri,sans-serif\"><SPAN lang=\"EN-US\" style=\"color:black\">Customer retention: predicting customer outcome as well as increasing customer value and loyalty by using advanced analytics.</SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></LI>\n\t\t\t</UL>\n\t\t\t</TD>\n\t\t</TR>\n\t\t<TR>\n\t\t\t<TD style=\"border-bottom:solid windowtext 1.0pt; width:225.0pt; border-top:none; border-left:none; border-right:solid windowtext 1.0pt; padding:0cm 5.4pt 0cm 5.4pt\" valign=\"top\" width=\"300\">\n\t\t\t<P><SPAN style=\"font-size:11pt\"><SPAN style=\"line-height:115%\"><SPAN style=\"font-family:Calibri,sans-serif\"><B>Customer Portals- </B></SPAN></SPAN></SPAN></P>\n\n\t\t\t<UL>\n\t\t\t\t<LI><SPAN style=\"font-size:11pt\"><SPAN style=\"line-height:115%\"><SPAN style=\"tab-stops:list 36.0pt\"><SPAN style=\"font-family:Calibri,sans-serif\">Profile-based and personalized.</SPAN></SPAN></SPAN></SPAN></LI>\n\t\t\t\t<LI><SPAN style=\"font-size:11pt\"><SPAN style=\"line-height:115%\"><SPAN style=\"tab-stops:list 36.0pt\"><SPAN style=\"font-family:Calibri,sans-serif\">Secure, powerful, and scalable.</SPAN></SPAN></SPAN></SPAN></LI>\n\t\t\t\t<LI><SPAN style=\"font-size:11pt\"><SPAN style=\"line-height:115%\"><SPAN style=\"tab-stops:list 36.0pt\"><SPAN style=\"font-family:Calibri,sans-serif\">Integrated with business systems, data analysis tools and social media.</SPAN></SPAN></SPAN></SPAN></LI>\n\t\t\t\t<LI><SPAN style=\"font-size:11pt\"><SPAN style=\"line-height:115%\"><SPAN style=\"tab-stops:list 36.0pt\"><SPAN style=\"font-family:Calibri,sans-serif\">Optimized for mobile phones and tablets.</SPAN></SPAN></SPAN></SPAN></LI>\n\t\t\t</UL>\n\t\t\t</TD>\n\t\t</TR>\n\t\t<TR>\n\t\t\t<TD style=\"border-bottom:solid windowtext 1.0pt; width:225.0pt; border-top:none; border-left:none; border-right:solid windowtext 1.0pt; padding:0cm 5.4pt 0cm 5.4pt\" valign=\"top\" width=\"300\">\n\t\t\t<P><SPAN style=\"font-size:11pt\"><SPAN style=\"line-height:115%\"><SPAN style=\"font-family:Calibri,sans-serif\"><B>Data Analysis and Reporting-</B></SPAN></SPAN></SPAN></P>\n\n\t\t\t<UL>\n\t\t\t\t<LI style=\"margin-bottom:8px\"><SPAN style=\"font-size:11pt\"><SPAN style=\"background:white\"><SPAN style=\"color:#3b3c3d\"><SPAN style=\"line-height:115%\"><SPAN style=\"tab-stops:list 36.0pt\"><SPAN style=\"font-family:Calibri,sans-serif\">Data warehousing: aggregating data from multiple sources into a single, quick and safe database � a software development company does the design and implementation.</SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></LI>\n\t\t\t\t<LI style=\"margin-bottom:8px\"><SPAN style=\"font-size:11pt\"><SPAN style=\"background:white\"><SPAN style=\"color:#3b3c3d\"><SPAN style=\"line-height:115%\"><SPAN style=\"tab-stops:list 36.0pt\"><SPAN style=\"font-family:Calibri,sans-serif\">Advanced reporting and visualization: customizable reports to evaluate campaign effectiveness, predict churn and gain strategic insights for further improvements.</SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></LI>\n\t\t\t\t<LI><SPAN style=\"font-size:11pt\"><SPAN style=\"background:white\"><SPAN style=\"color:#3b3c3d\"><SPAN style=\"line-height:115%\"><SPAN style=\"tab-stops:list 36.0pt\"><SPAN style=\"font-family:Calibri,sans-serif\">Predictive analytics: optimizing marketing strategy by analyzing customer behavior through segmentation and history.</SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></LI>\n\t\t\t</UL>\n\t\t\t</TD>\n\t\t</TR>\n\t\t<TR>\n\t\t\t<TD style=\"border-bottom:solid windowtext 1.0pt; width:225.0pt; border-top:none; border-left:none; border-right:solid windowtext 1.0pt; padding:0cm 5.4pt 0cm 5.4pt\" valign=\"top\" width=\"300\">\n\t\t\t<P><SPAN style=\"font-size:11pt\"><SPAN style=\"line-height:115%\"><SPAN style=\"font-family:Calibri,sans-serif\"><B>Corporate Portals- </B></SPAN></SPAN></SPAN></P>\n\n\t\t\t<UL>\n\t\t\t\t<LI><SPAN style=\"font-size:11pt\"><SPAN style=\"line-height:115%\"><SPAN style=\"tab-stops:list 36.0pt\"><SPAN style=\"font-family:Calibri,sans-serif\">Business workflow automation.</SPAN></SPAN></SPAN></SPAN></LI>\n\t\t\t\t<LI><SPAN style=\"font-size:11pt\"><SPAN style=\"line-height:115%\"><SPAN style=\"tab-stops:list 36.0pt\"><SPAN style=\"font-family:Calibri,sans-serif\">Project and task management.</SPAN></SPAN></SPAN></SPAN></LI>\n\t\t\t\t<LI><SPAN style=\"font-size:11pt\"><SPAN style=\"line-height:115%\"><SPAN style=\"tab-stops:list 36.0pt\"><SPAN style=\"font-family:Calibri,sans-serif\">Corporate knowledge base.</SPAN></SPAN></SPAN></SPAN></LI>\n\t\t\t\t<LI><SPAN style=\"font-size:11pt\"><SPAN style=\"line-height:115%\"><SPAN style=\"tab-stops:list 36.0pt\"><SPAN style=\"font-family:Calibri,sans-serif\">Workforce management.</SPAN></SPAN></SPAN></SPAN></LI>\n\t\t\t\t<LI><SPAN style=\"font-size:11pt\"><SPAN style=\"line-height:115%\"><SPAN style=\"tab-stops:list 36.0pt\"><SPAN style=\"font-family:Calibri,sans-serif\">Procurement management.</SPAN></SPAN></SPAN></SPAN></LI>\n\t\t\t\t<LI><SPAN style=\"font-size:11pt\"><SPAN style=\"line-height:115%\"><SPAN style=\"tab-stops:list 36.0pt\"><SPAN style=\"font-family:Calibri,sans-serif\">Document management.</SPAN></SPAN></SPAN></SPAN></LI>\n\t\t\t</UL>\n\t\t\t</TD>\n\t\t</TR>\n\t\t<TR>\n\t\t\t<TD style=\"border-bottom:solid windowtext 1.0pt; width:225.0pt; border-top:none; border-left:none; border-right:solid windowtext 1.0pt; padding:0cm 5.4pt 0cm 5.4pt\" valign=\"top\" width=\"300\">\n\t\t\t<P><SPAN style=\"font-size:11pt\"><SPAN style=\"line-height:115%\"><SPAN style=\"font-family:Calibri,sans-serif\"><B>Custom Web and Mobile Applications</B></SPAN></SPAN></SPAN></P>\n\t\t\t</TD>\n\t\t</TR>\n\t</TBODY>\n</TABLE>\n\n<P> </P>\n\n<P><STRONG>Conclusion</STRONG></P>\n\n<P>This post was meant to give an outline of how software development can benefit the telecommunications industry. But for developing top-notch software, you need an experienced software development company in Florida such as SGS Technologie. We have provided custom software solutions for clients from different sectors including government agencies. SGS is a reputed brand in Jacksonville, Tallahassee, Tampa, Frisco, and more such regions. <A href=\"https://www.sgstechnologies.net/contact\">Reach out to us </A>for a more elaborate discussion",
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Types of Software for Telecommunication Industry

 6

Introduction

Telecommunication is an umbrella term for any type of communication that happens over a distance. It could include mediums such as radio, telephone, television, wireless networks, and computers. Telecommunication in fact involves several instruments such as mobile phones, TV sets, cables, satellites, and even switches, among others.  Actually, the internet or the web is the biggest form of telecommunication today. But the core factor is that suitable software is required to manage and implement efficient functioning of all these devices. A comparison can be made between human body parts and the brain. Body parts resemble the devices along with other instruments, while the brain does the role of software, which is to efficiently pass instructions in time. Hence, the telecommunication industry needs software application development services.

Types of Telecommunication Software

Multiple types of software applications can be developed for different areas in the telecommunication industry.  These could include custom software solutions that are installed in end-user devices and software that is necessary to drive the function of entire networks. Software apps can also be used to drive wireless devices as well as those used to drive fiber optic and copper wire networks. The most common types of software that can be developed for telecommunications include but will not be   limited to,
 

Operations Support Systems

Business Support Systems

VOIP based services such as

  • Server-side applications
  • Customized SIP-clients.

Billing Systems

Monitoring-

  • Network resources inventory.
  • Performance management.
  • Fault management.
  • Trouble ticketing.
  • Fraud protection.

 

CRM Systems-

Customer account management: tracking order history, channel activity, promotion response and others.

  • Loyalty program management: creating tailored offers, promotions and information on services and products.
  • Customer retention: predicting customer outcome as well as increasing customer value and loyalty by using advanced analytics.

Customer Portals-

  • Profile-based and personalized.
  • Secure, powerful, and scalable.
  • Integrated with business systems, data analysis tools and social media.
  • Optimized for mobile phones and tablets.

Data Analysis and Reporting-

  • Data warehousing: aggregating data from multiple sources into a single, quick and safe database – a software development company does the design and implementation.
  • Advanced reporting and visualization: customizable reports to evaluate campaign effectiveness, predict churn and gain strategic insights for further improvements.
  • Predictive analytics: optimizing marketing strategy by analyzing customer behavior through segmentation and history.

Corporate Portals-

  • Business workflow automation.
  • Project and task management.
  • Corporate knowledge base.
  • Workforce management.
  • Procurement management.
  • Document management.

Custom Web and Mobile Applications

 

Conclusion

This post was meant to give an outline of how software development can benefit the telecommunications industry.  But for developing top-notch software, you need an experienced software development company in Florida such as SGS Technologie. We have provided custom software solutions for clients from different sectors including government agencies.  SGS is a reputed brand in Jacksonville, Tallahassee, Tampa, Frisco, and more such regions. Reach out to us for a more elaborate discussion.
 

Category : Software Development

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