SGS Technologie

Artificial Intelligence and Chatbots are getting more involved in our daily lives than what is acknowledged. Facebook along with Standford University researchers have developed Woebot that offers interactive cognitive behavioral therapy. The campaign was led by Andrew Neg; a prominent figure who previously led efforts to develop and apply the latest AI technologies at Google.

If you look at the societal need, as well as the ability of AI to help, I think that digital mental-health care checks all the boxes,” Ng says. “If we can take a little bit of the insight and empathy [of a real therapist] and deliver that, at scale, in a chatbot, we could help millions of people.” Source…

Its implication

An increasing number of businesses are beginning to see the benefits of using chatbots for their respective products and services. In fact, Oracle Corp.TM has stated 80% of businesses they surveyed are already using or are planning to use chatbots by 2020. The obvious advantages of using chatbots for your business are:

  • Immediate responses to every individual customer even when staff is not present

  • Much lesser expenses on retaining human resources as everything will be automated

  • Absence of any human error in recording facts

  • Lead customers to the point of sales

Hence, it should be accepted that chatbots are here to stay and will decide the progress of businesses in the years to come. Businesses will continue to run by human beings, yet it is very likely that most of the work will be performed by chatbots and Artificial Intelligence. The business world is getting more competitive and the scenario resembles “Survival of the fittest”. It is strongly suggested that you acquire the services of a chatbot development company before competition over takes you.

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Rise of Chatbots

 103

Artificial Intelligence and Chatbots are getting more involved in our daily lives than what is acknowledged. Facebook along with Standford University researchers have developed Woebot that offers interactive cognitive behavioral therapy. The campaign was led by Andrew Neg; a prominent figure who previously led efforts to develop and apply the latest AI technologies at Google.

If you look at the societal need, as well as the ability of AI to help, I think that digital mental-health care checks all the boxes,” Ng says. “If we can take a little bit of the insight and empathy [of a real therapist] and deliver that, at scale, in a chatbot, we could help millions of people.” Source…

Its implication

An increasing number of businesses are beginning to see the benefits of using chatbots for their respective products and services. In fact, Oracle Corp.TM has stated 80% of businesses they surveyed are already using or are planning to use chatbots by 2020. The obvious advantages of using chatbots for your business are:

  • Immediate responses to every individual customer even when staff is not present

  • Much lesser expenses on retaining human resources as everything will be automated

  • Absence of any human error in recording facts

  • Lead customers to the point of sales

Hence, it should be accepted that chatbots are here to stay and will decide the progress of businesses in the years to come. Businesses will continue to run by human beings, yet it is very likely that most of the work will be performed by chatbots and Artificial Intelligence. The business world is getting more competitive and the scenario resembles “Survival of the fittest”. It is strongly suggested that you acquire the services of a chatbot development company before competition over takes you.

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