Artificial intelligence (AI) can be defined as a concept which involves developing smart machines capable of performing tasks that typically require human intelligence. That is, AI presents an alternative to human intelligence and thought processes wherever possible. This could include recorded answers to calls, interactions, calculations, and more. SGS Technologie is an AI consulting company/software development company headquartered in Jacksonville.

Pandemics and other natural disasters have made and will continue to make several dents in the aviation industry. Along with the massive reduction of air passengers in these times, the spread of health issues and/or viruses is a major issue. Moreover, shortage of staff at airports can limit the extent of baggage screening and verification of tickets/ID proofs.