We at SGS are celebrating today! It has been over 14 years since our beginning and SGS Technologie LLC has a lot of clients to thank for its tremendous success. Hence, which other day is best suited for it than the nationally celebrated Thanksgiving Day?

Artificial Intelligence and Chatbots are getting more involved in our daily lives than what is acknowledged. Facebook along with Standford University researchers have developed Woebot that offers interactive cognitive behavioral therapy. The campaign was led by Andrew Neg; a prominent figure who previously led efforts to develop and apply the latest AI technologies at Google.

In addition to these, there are six laws of Customer Experience just like the laws of Physics.

Customer Experience (CX) is the product of an interaction between an organization and a customer over the duration of their relationship. A good customer experience

means that the individual's experience during all points of contact matches with the individual's expectations throughout the customer's and the organization's journe

Do you travel a lot and capture photos from your mobile camera? Do you party hard and are the images you capture at the pub are always blurred? Are the wedding pictures that you took on your phone not of great quality? In the current scenario even though many folks are going for DSLR cameras many are still purchasing phones with better camera quality and with high mega pixel.

As we all have know, Microsoft and Dropbox have been the tech industry rivals for quite some time now. Many reports see it as a partnership to collaborate and work jointly against their mutual enemy, Google. Supposedly Dropbox houses 35 billion Office files that are used by 80,000 companies worldwide. Wes Miller, the Directions on Microsoft analyst says, This partnership gives both something to walk away with and in the end, customers of both win out".

Apple Inc this week has become the first company to achieve a market value of $700 billion for its share resetting the trends in the tech industry, making apple the ultimatetech icon now that it has hit this huge milestone. The shares of apple rose 1% in morning trade to $119.75 at 1525 GMT, making its market capitalization $701.7 billion. The shares were fluctuating in a constricted range later.

For a leading technology giant that ranks itself as a something above the rest, it's astounding for us to see how often Apple sits back and lets others pilot the way. The Apple users call this as virtue, while Android users name it as a weakness. We all remember the days when Steve Jobs used to make fun of large sized smartphones, but with iPhone 6 and 6 plus we feel like Apple is starting to surrender that bigger is better.

Design

Rumor has it that Apple is working on its smart watch concept also commonly referred to as the "iWatch" since late 2012. As it appears, the company seems to have accelerated the speed of its work on this innovation as it has been eager to expand its array of mobile devices to the wrist. Apple however has started trade marking the name in some of the countries in lieu of a late 2014 introduction; some reports say it could be in October.

Facebook was swamped with criticisms, last week when it started requiring its mobile users to download its Facebook messenger app separately for Android and iOS separate from its basic Facebook app.

Users grumbled about having to use the separate app to send messages, photos or videos to their friends. Other userswere concerned that the Messenger app raised the question of invasion of privacy.

On July 25th 2014, Amazon will be releasing their first smartphone called, the "Fire Phone". Amazon's entry into the smartphone world puts them in competition with products like Samsung's Galaxy and Apple's iPhone.

Fire Phone has 3D imaging, 13 megapixel camera with optical image stabilization, 1080p HD video, a 4.7 inch HD screen, Dolby digital audio, 2 GB of RAM, and a 2.2 GHz quad-core Qualcomm Snapdragon processor.